Skip to main content

Amicable Resolution as a Share of All Complaints

Share of complaints resolved amicably as a percentage of total complaints.

GET/3.0/alternate/complaints-amicable-ratio

Request​

Authentication​

  • Type: Bearer Token
  • Required: Yes

Parameters​

This endpoint does not accept any query parameters.

Response​

Success Response (200)​

{
  "status":"ok",
  "data":[
    {
      "year": "2023",
      "value": 0.59,
    },
    {
      "year": "2024",
      "value": 0.62,
    }
  ]
}

Response Fields​

FieldTypeDescription
yearstringYear identifier (e.g., "2023")
valuenumberAmicable resolution ratio (e.g., 0.59 for 59%)

Error Responses​

For detailed Common Error responses, see the Error Handling.

Examples​

GET Amicable Resolution as a Share of All Complaints​

curl -X GET "https://csapis.com/3.0/alternate/complaints-amicable-ratio" -H "Authorization: Bearer YOUR_API_TOKEN"

Use Cases​

  • Data analysis
  • Dashboard / metrics